CICA Claim Waiting Time in 2023

A clock depicting the passage of time, symbolising the CICA claim waiting time in 2022.

The Criminal Injuries Compensation Authority (CICA) claim process revolves around several crucial steps. Every stage, from receiving your application to the final decision, has potential for variability, affecting the overall CICA claim waiting time in 2023.

Claims are carefully evaluated, considering all available evidence. This includes medical records and police reports. These vital components underpin the validity and the potential value of each claim. Their procurement can, however, cause delays in claim processing.

A Closer Look at the Surge in Applications and Medical Evidence Delays:

Surge in Applications

The volume of new applications received by the Criminal Injuries Compensation Authority (CICA) in 2022 saw a significant rise. This influx can be linked to a variety of factors. Firstly, increased awareness about the compensation available through CICA may have encouraged more individuals to file applications. Secondly, the ramifications of the COVID-19 pandemic likely added to the spike in applications, as lockdown measures led to a reported increase in certain types of crime.

The surge in new applications posed a challenge to the CICA. The surge contributed to a higher number of live claims. This inevitably impacted the CICA claim waiting time in 2022 and 2023. More applications translated into more claims requiring detailed evaluation. The need for extensive evidence-gathering and review extended the overall processing time

Medical Evidence Delays

In 2023, obtaining crucial medical evidence for CICA claims faced delays, extending waiting times. This evidence, necessary for validating claims and determining compensation, has been harder to collect due to pandemic-induced healthcare strains and social distancing measures. These challenges made it difficult to assess injury impact promptly, delaying claim finalisation

By the end of 2022, 40% of new applications were decided within six months, and 68% within twelve months. While this was slower than desired, it reflects the realities of dealing with a larger and more complex workload.

It’s important to note, however, that despite these challenges, strides were made to maintain high standards and fairness in decision-making, ensuring that each claim received the detailed attention it deserved.


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